NHTSA Complaint #10324423 — 2007 TOYOTA MATRIX STRUCTURE:BODY:HATCHBACK/LIFTGATE

Complaint Details

ODI Number	10324423
Vehicle	2007 TOYOTA MATRIX
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE
Date of Incident	April 3, 2010
Date Filed	April 8, 2010
Mileage	46,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

I WORK OUT OF A 2007 TOYOTA MATRIX. THE HATCHBACK LID IS USED QUITE OFTEN. THE LID HAS BEEN GOING UP SLOWER AND LESS HIGH OVER THE PAST FEW MONTHS. THIS WEEK I OPENED THE LID AND THE GAS STRUTS FAILED. I COULD HAVE HAD MY HEAD TAKEN OFF IF I WAS LEANING INSIDE THE VEHICLE. IS IT NORMAL FOR THE STRUTS TO FAIL SO QUICKLY? SHOULDN'T THERE BE A SAFETY TO KEEP IT FROM FALLING ON SOMEONE? MY DEALER SAID HE NEVER HAD THIS COMPLAINT BEFORE BUT I HAVE A 2006 TOYOTA SIENNA THAT HAD A RECALL OF IT'S POWER GAS STRUTS DUE TO PREMATURE FAILURE. *TR

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