NHTSA Complaint #10324330 — 2008 SATURN OUTLOOK

I HAVE A 2008 SATURN OUTLOOK THAT AROUND 25000 MILES STARTED LEAKING WATER FROM THE SUN ROOF, WINDSHIELD PILLARS AND HEADLINER. THE WATER LEAK ALSO CAUSED THE BRAKE SWITCH TO CORRODE AND THE EMERGENCY BRAKE LIGHT AND ALARM TO CONTINUOUSLY GO OFF. VEHICLE WAS TAKEN TO THE DEALERSHIP THAT IDENTIFIED A RECALL FOR SUNROOM DRAINS THAT TO CORRECT THE ISSUE. ABOUT 3 WEEKS LATER WATER STARTED LEAKING INTO THE VEHICLE AGAIN AND IT HAS BEEN ONGOING EVER SINCE. THE VEHICLE HAS BEEN BACK TO 3 DIFFERENT DEALERSHIPS A TOTAL OF 5 TIMES FOR THE WATER LEAK AND EACH TIME THE LEAK WOULD GO AWAY FOR A COUPLE OF WEEKS OR SO. THE VEHICLE SMELLS FROM THE CONTINUOUS LEAKING WATER. I WAS ADVISED THAT ONCE THE LEAK WAS TOTALLY REPAIRED THEY WOULD WORK WITH ME TO REPLACE THE DAMAGED CARPETS AND HEADLINER. AROUND OCTOBER 2009 THE SATURN CUSTOMER SERVICE OFFERED ME A COMPLETE BUMPER TO BUMPER WARRANTY TO CONTINUE COVERAGE ON MY VEHICLE AND SO THEY COULD WORK ON THE LEAK. IN JANUARY 2010 THE WATER LEAK RE-APPEARED BUT ALL OF THE SATURN DEALERSHIPS HAD CLOSED DOWN AND GM HAD NOT DETERMINED WHAT DEALERSHIP I SHOULD USE. I WAS ADVISED IN FEBRUARY 2010 TO USE A LOCAL CHEVROLET DEALERSHIP FOR ALL FUTURE REPAIRS, I TOOK THE VEHICLE TO THIS DEALERSHIP FOR THE WATER LEAK AND ANOTHER ISSUE FOR REPAIR AND I WAS ADVISED THAT THE WATER LEAK WAS NOT A COVERED REPAIR EVEN THOUGH IT WAS AN ONGOING DOCUMENTED ISSUE. I WAS GIVEN A SUPPORT NUMBER TO CALL. WHEN I CALLED THE NUMBER AND OPEN UP ANOTHER CUSTOMER SUPPORT TICKET I WAS ADVISED THAT I WOULD BE CONTACTED IN 24-48 HOURS. TWO WEEKS LATER I RECEIVED A CALL BACK AND, I WAS ADVISED THAT THE EXTENDED WARRANTY DOES NOT COVER WATER LEAKS AND THEY WOULD NOT HELP ME WITH MY ONGOING WATER LEAK. I WAS ALSO ADVISED THAT NO REPAIRS WOULD BE DONE FOR ANY OF THE WATER DAMAGE AND THAT I WOULD BE CHARGED AT THE END OF MY LEASE FOR ALL OF THE WATER DAMAGE. I HAVE A LEAKING VEHICLE THAT SMELL S AND THE MANUFACTURE REFUSES TO HELP ME. WHAT CAN BE DONE? *TR