NHTSA Complaint #10323919 — 2003 TOYOTA RAV4

ON OCT. 5, 2002, I BOUGHT A BRAND NEW 2003 TOYOTA RAV4 FROM STAR TOYOTA OF BAYSIDE INC. AS OF THIS WRITING, THE AUTOMOBILES MILEAGE IS ONLY 15, 782 MILES. ON JULY 13, 2009 (8 MONTHS AGO), I HAD TAKEN MY 2003 TOYOTA RAV4 FOR SERVICE IN REGARDS TO THE LIGHTING ON THE INSTRUMENT PANEL CHECK ENGINE. ADDITIONALLY, I STATED THAT PRIOR TO THE ENGINE LIGHT TURNING ON, I HAD NOTICED THAT THE CAR WOULD STALL AS I HIT THE GAS PEDAL AFTER A RED LIGHT, AND THAT IT WOULD SURGE WITH FORCE ONCE IT ACCELERATED; IT FELT LIKE A REAR-ENDED COLLISION. THE VEHICLE ONLY HAD 12,894 MILES WHEN THE SUV WAS TAKEN IN FOR A DIAGNOSTIC TEST. I WAS CHARGED $664.87 FOR A SENSOR AND A V-RIPPED BELT. LAST WEEK, ON MAR. 24, 2010 AT 15,757 MILES, THE SERVICE ENGINE LIGHT CAME BACK ON. THIS PROBLEM RECURRED FOR THE 2ND TIME IN JUST 8 MONTHS OF PRIOR WORK RENDERED, AND AFTER ONLY 2,863 MILES. WHILE RESEARCHING THE INTERNET IN REGARDS TO CHECK ENGINE LIGHT ON 2003 TOYOTA RAV4, I STUMBLED UPON HUNDREDS OF CONSUMERS COMPLAINTS FOR THE EXACT PROBLEMS. I HAVE BEEN HAVING TROUBLE WITH HARSH SYMPTOMS BEFORE THE ENGINE LIGHT AND, UNSAFE AND HARSH DRIVING CONDITIONS. AS I CONTINUED MY RESEARCH EFFORTS, I IMMEDIATELY LINKED INTO A FEW TOYOTA TSBS CONCERNING A DEFECTED ECM/PCM REPLACEMENT PROCEDURE TO THE FAILING COMPONENTS AS TRANSMISSION CONTROL MODULE & POWER TRAIN CONTROL MODULE W/THE DIAGNOSTIC TROUBLE CODES. I HAVE SERVICED THE VEHICLE THROUGHOUT THE YEARS, AND NEVER INFORMED OF ANY OF THE NUMEROUS TOYOTA TSBS. IT'S DISHONEST, AND LACKS INTEGRITY NOT TO FORMALLY INFORM THE LOYAL CONSUMERS OF THE DEFECTION AND THE SAFETY ISSUES & TRANSMISSION FAILURE. IN WRITTEN FORMAT, I AM JUSTIFIABLY AND LEGITIMATELY REQUESTING PROPER AND HONEST RAMIFICATION TO THIS UNSUCCESSFUL ATTEMPTS TO FIX THE MANUFACTURER'S DEFECTION IN WORKMANSHIP OF MY 2003 RAV4. THE PURCHASE OF A NEW AUTO WAS TO ASSURE MYSELF PEACE OF MIND OF SAFETY & QUALITY. A LETTER WILL BE MAIL OUT TOMORROW TO TOYOTA CUSTOMER SERVICE.*TR