NHTSA Complaint #10323829 — 2004 MAZDA MPV

WE HAVE 2004 MAZDA MPV WHICH WE BOUGHT NEW. WHILE IT WAS STILL UNDER WARRANTY, WE HAD TO HAVE COILS REPLACED. WE THOUGHT IT WAS ODD THAT WE WOULD BE HAVING TO REPLACE COILS ON SUCH A NEW VEHICLE. AFTER INVESTIGATION, WE FOUND THAT THIS IS A COMMON OCCURRENCE WITH THE YEAR MPV WE HAVE. APPARENTLY THERE IS A DESIGN FLAW WHICH ALLOWS MOISTURE TO GET TO THE COILS, CAUSING THEM TO SHORT OUT. WE MENTIONED THIS TO FITZGERALD MAZDA IN ANNAPOLIS, MD WHERE WE WERE HAVING IT SERVICED. THEY ADMITTED THIS WAS A PROBLEM BUT BASICALLY THOUGHT WE SHOULD BE HAPPY THAT IT WAS STILL UNDER WARRANTY..EVEN THOUGH IT WAS PROBABLY GOING TO BE AN ONGOING PROBLEM LONG AFTER THE WARRANTY RAN OUT. SINCE THE WARRANTY RAN OUT, WE HAVE HAD TO HAVE COILS REPLACED 2 MORE TIMES AT OUR OWN EXPENSE AND ARE WAITING TO HAVE YET ANOTHER COIL REPLACED AS I AM WRITING THIS COMPLAINT. EACH TIME WE HAVE TO HAVE A COILED REPLACED, IT IS VERY COSTLY DUE TO THE FACT THAT THE DESIGN OF THE VEHICLE MAKES THEM VERY DIFFICULT TO GET TO. ONCE WE HAD TO HAVE IT DONE WHILE WE WERE TRAVELING ON VACATION IN FLORIDA..THIS WAS DONE AT THE MAZDA DEALERSHIP IN GAINESVILLE, FLORIDA. THEN ANOTHER TIME WE HAD A COIL REPLACED BY A MECHANIC IN OWINGS, MARYLAND. THAT MECHANIC DID EXTENSIVE RESEARCH FOR US AND CAME TO THE SAME CONCLUSION..THIS IS A PROBLEM WITH MOISTURE GETTING TO THE COILS AND WILL HAPPEN AGAIN AND AGAIN THROUGHOUT THE LIFE OF THE VEHICLE. WE ARE NOW DELAYING ANOTHER VACATION..PAYING OUT OF POCKET TO HAVE YET ANOTHER COIL REPLACED. WE WANT MAZDA TO STAND MY THEIR PRODUCT. THERE SHOULD BE A RECALL AND THEY SHOULD BE REQUIRED TO CORRECT THE PROBLEM AT THEIR EXPENSE. WE HAVE SPENT CLOSE TO $2,000.00 NOW. THE WORST PART IS, IT IS ONLY A MATTER OF TIME BEFORE ANOTHER COIL GOES OUT. PLEASE HELP! *TR