NHTSA Complaint #10323571 — 2003 ACURA MDX

I HAVE A 2003 ACURA MDX. IN JUNE OF 2008, I WAS TOLD THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. I WAS TOLD THAT THE SOUND IT WAS MAKING WOULD EVENTUALLY GET LOUDER. NO ONE TOLD ME THAT THE TORQUE CONVERTER WAS ASSOCIATED WITH THE TRANSMISSION. IN APRIL 2010, I TALKED TO A PRIVATE MECHANIC WHO EXPLAINED THAT HE HAD MANY CUSTOMERS COME TO HIM WHO WERE EXPERIENCING PROBLEMS WITH THE TORQUE CONVERTER AND HE DIRECTED THESE CLIENTS BACK TO THE DEALERSHIP FOR REPAIR. HE EXPLAINED THAT THIS IS A COMMON PROBLEM WITH THE MDX AND THE DEALERSHIP SHOULD TAKE RESPONSIBILITY FOR THE REPAIR. I TALKED TO MY DEALERSHIP AND I WAS TOLD BY TWO SERVICE ADVISORS THAT THIS IS A COMMON PROBLEM WITH THIS VEHICLE. NO ONE BOTHERED TO TELL ME THIS WHEN I INITIALLY BROUGHT THE VEHICLE IN FOR INSPECTION. I WAS TOLD THAT IT IS NO LONGER UNDER WARRANTY AND I'M EXPECTED TO PAY THE COST TO HAVE IT REPAIRED.