NHTSA Complaint #10323531 — 2007 GMC YUKON

I HAVE A 2007 GMC YUKON THAT I PURCHASED NEW FROM A DEALERSHIP THAT IS NO LONGER IN BUSINESS. I NOTICED IN OCTOBER OF 2009 THAT THE DASHBOARD WAS CRACKED. OVER THE NEXT FEW MONTHS THE CRACKS GOT WORSE AND NOW ARE IN THREE AREAS. I CONTACTED GMC AND WAS TOLD TO TAKE IT INTO A DEALERSHIP FOR THEM TO ACCESS THE DAMAGE. A WEEK AFTER I TOOK IT IN I CONTACTED GMC AGAIN AND THEY TOLD ME THAT THEY WOULD OFFER ME A 10% DISCOUNT TO HAVE IT FIXED. I TRIED TO SPEAK TO THEIR SUPERVISOR AND WAS GIVEN THE RUN AROUND AND I GAVE UP. SINCE THEN THE DASHBOARD HAS GOTTEN WORSE AND PIECES OF THE DASH BOARD ARE BREAKING OFF INTO THE DASH. WHEN I PUT MY HAND ON THE DASH IT IS NOT STABLE AS THERE IS A LOT OF MOVEMENT. THE CRACKS ARE ALSO AROUND MY AIRBAG ON THE PASSENGER SIDE IN TWO SPOTS. I'M AFRAID TO LET ANYONE SIT IN THE FRONT SEAT DUE TO THE POSSIBILITY OF THE AIRBAG MALFUNCTIONING DUE TO A COLLAPSE OF THE DASH. THERE ARE PIECES OF THE DASH THAT ARE ALREADY BREAKING OFF ABOVE THE DRIVERS SIDE STEERING WHEEL. I'M AFAID IF THIS SIDE COLLAPES THAT IT COULD CAUSE A FIRE, ENTRAPMENT, ACCIDENT, INJURY AND OR DEATH. I WOULD HOPE THAT YOU UNDERSTAND MY CONCERN OF ME AND MY FAMILIES SAFETY. I WOULD BE HAPPY TO SUPPLY YOU WITH PICTURES OR BRING MY VEHICLE IN FOR INSPECTION. GM TOLD ME THAT THEY HAVEN'T HEARD OF THIS PROBLEM, BUT WHEN I BROUGHT IT INTO THE DEALERSHIP THE SERVICE GUY SAID HE HAD SEEN A FEW LIKE THIS. I HAVE ALSO FOUND A LOT OF PEOPLE ON THE INTERNET THAT ARE HAVING THIS SAME THIS HAPPEN TO THEIR 2007 YUKON OR 2007 TAHOE.