NHTSA Complaint #10323475 — 1999 FORD WINDSTAR

TL*THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT WAS DRIVING AT APPROXIMATELY 35 MPH WHEN HE HEARD A LOUD POPPING NOISE; HE IMMEDIATELY PULLED OVER. HE THEN DROVE THE VEHICLE TO A LOCAL REPAIR SHOP WHERE HE WAS INFORMED THAT THE REAR AXLE SUPPORT BAR WAS CRACKED. THE CONTACT CALLED AN AUTHORIZED DEALERSHIP WHO TOLD HIM THAT HE WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 102,000.