NHTSA Complaint #10323402 — 2005 BMW X3

I WAS IN A UNSAFE AREA SO I LOCKED THE DOORS AN CLOSED ALL THE WINDOWS WITH MY KEYS INSIDE WITH ME TO WAIT FOR MY HUSBAND TO RETURN. WHEN HE RETURNED A FEW MINTUES LATER I COULD NOT OPEN THE CAR TO LET HIM IN. I WAS LOCKED INSIDE MY CAR WITH KEYS IN HAND. POWER WINDOWS WOULD NOT OPEN,SUNROOF WOULD NOT OPEN, DOOR LOCKS WOULD NOT OPEN. THE CAR WOULD NOT MANUALLY OPEN EVEN WHEN TRIED ON ALL DOORS MANY TIMES USING THE "2 PULL" METHOD. I COULD DRIVE THE CAR AND DROVE TO THE DEALER WHERE I BOUGHT IT AT. THEY COULD NOT FIGURE OUT HOW TO UNLOCK THE CAR AND THEY HAD ME CRAWL TO THE BACK HATCH TO TRY TO USE A RELEASE BUT THERE WAS NONE. I HAD BEEN IN THE CAR A FEW HOURS AAT THIS POINT AND BEGAN TO FEEL PANICKED. AT THAT POINT THEY HAD TO BREAK A WINDOW TO GET ME OUT. THE CAR IS STILL AT DEALER AND I WAS TOLD THEY ARE LOOKING INTO WHY AND NO RESPONSE IS YET AS TO WHY THE MANUAL UNLOCK WOULD NOT WORK WHEN ALL THE ELECTRIC STOPPED WORKING. I HAD PAID FOR A EXTRA WARRENTY ON THE CAR AND IT IS CURRENTLY COVERED.