NHTSA Complaint #10323383 — 2009 SAAB 9-7X

TL*THE CONTACT OWNS A 2009 SAAB 9-7X. THE CONTACT STATED THAT RIGHT HEADLIGHT WAS BRIGHTER THAN THE LEFT ONE, WHEN THE HEADLIGHTS WERE ON, THE RIGHT HEADLIGHT WOULD POINT DOWNWARD, MAKING IT DIFFICULT FOR OTHER DRIVERS TO SEE THE VEHICLE AND FOR THE CONTACT TO SEE ONCOMING VEHICLES. FURTHERMORE, WHEN THE HIGH BEAMS WERE ILLUMINATED, THE LIGHT WOULD MOVE TOO FAR UP IN THE AIR MAKING IT HARD FOR THE CONTACT TO SEE. THE VEHICLE WAS TAKEN TO THE DEALER WHO ATTEMPTED TO ADJUST THE LIGHT AND CHANGE THE LIGHT BULBS BUT THE FAILURE WAS NOT CORRECTED. THE DEALER ALSO REFERENCED OTHER MODELS FROM THE SAME YEAR BUT DID NOT FIND SIMILAR FAILURES. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 15. THE CURRENT MILEAGE WAS APPROXIMATELY 5,500. UPDATED 05/19/10 *BF UPDATED 09/30/10