NHTSA Complaint #10323286 — 2001 HYUNDAI ELANTRA

TL*THE CONTACT OWNS A 2001 HYUNDAI ELANTRA. WHILE DRIVING APPROXIMATELY 10 MPH AND PROCEEDING TO STOP SIGN, THE FRONT LEFT CONTROL ARM BROKE. ON A SEPARATE OCCASION, THE RIGHT FRONT CONTROL ARM BROKE AS WELL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE FAILURE WAS CAUSED BY RUST. THE VEHICLE WAS REPAIRED BY AN AUTHORIZED DEALER. THE CURRENT MILEAGE WAS APPROXIMATELY 75,000. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. UPDATED 06/29/10 *BF THE CONSUMER STATED AFTER THE SECOND CONTROL ARM FAILED, THE MECHANIC INFORMED HER A RECALL HAD BEEN ISSUED FOR THE VERY SAME PROBLEM. THE CONSUMER STATED SHE AS NEVER NOTIFIED OF A RECALL. IT WASN'T UNTIL MARCH 2010, THAT THE CONSUMER RECEIVED A RECALL. UPDATED 07/01/10.*JB