NHTSA Complaint #10323212 — 2002 DODGE RAM 1500

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10323212
Vehicle	2002 DODGE RAM 1500
Component	STRUCTURE
Date of Incident	January 15, 2010
Date Filed	March 31, 2010
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

MY 2002 DODGE RAM 1500 HAS A CRACKED DASH. THERE WERE NO ADVERSE CONDITIONS OR ABNORMAL EVENTS PRIOR TO THE DASH FALLING APART. AFTER RESEARCHING THIS ISSUE, I HAVE COME TO THE CONCLUSION THAT HUNDREDS IF NOT THOUSANDS OF DODGE OWNERS ARE EXPERIENCING THE SAME PROBLEM. I OPENED A CASE DIRECTLY THROUGH THE CHRYSLER GROUP LLC. TO CORRECT THE ISSUE AND THEY REFUSED TO HELP ME. I FIND IT HARD TO BELIEVE THAT A PLASTIC DASH THAT IS CRACKING SO BADLY THAT THERE ARE SHARP EXPOSED EDGES AROUND THE AIRBAG IS NOT A SAFETY CONCERN. I WOULD LIKE THE NHTSA TO FOLLOW UP WITH CHRYSLER ABOUT THIS ISSUE AND SEE WHAT NEEDS TO BE DONE TO ENSURE THAT NO ONE IS INJURED BY SHRAPNEL FROM A DEFECTIVE DASH.

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