NHTSA Complaint #10322727 — 2001 HYUNDAI ELANTRA

TL* THE CONTACT OWNS A 2001 HYUNDAI ELANTRA. ON FEBRUARY 27, 2010, THE CONTACT TOOK THE VEHICLE TO AN AUTHORIZED DEALER FOR A REPAIR ON RECALL 09V125000 (SUSPENSION: FRONT: CONTROL ARM). ON MARCH 27, 2010, WHILE DRIVING AT APPROXIMATELY 20 MPH, THE CONTACT HEARD A RUBBLING SOUND. SHE STOPPED THE VEHICLE AND WHEN SHE RE-STARTED IT, THE VEHICLE WOULD NOT MOVE. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE A MECHANIC ADVISED HER THAT THE CAUSE OF THE FAILURE WAS THE FRONT CONTROL ARM. THE VEHICLE WAS BEING REPAIRED AT THE TIME OF THE COMPLAINT. THE CONTACT CALLED THE MANUFACTURER BUT RECEIVED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 88,000.