NHTSA Complaint #10322719 — 2007 TOYOTA AVALON

TL* THE CONTACT OWNS A 2007 TOYOTA AVALON. ON DEC 3, 2009, THE CONTACT PULLED INTO DRIVEWAY. WHEN HE DEPRESSED THE ACCELERATOR PEDAL, THE VEHICLE JERKED FORWARD. SHE APPLIED THE BRAKES BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE VEHICLE HIT THE CORNER POST OF A FENCE FOLLOWED BY A TREE AND FINALLY STOPPED. THERE WERE NO WARNING LIGHTS BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO A LOCAL AUTHORIZED DEALER AND THE DIAGNOSTIC TEST PRODUCED NO ERROR CODES. THE SERVICE MANAGER STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. LATER, THE CONTACT TOOK THE VEHICLE BACK TO THE DEALERSHIP FOR THE ACCELERATOR PEDAL, FLOOR MAT AND OIL HOSE RECALLS (RECALLS 09V388000 & 10V017000). THE TECHNICIAN AT THE DEALERSHIP ALSO PERFORMED AN OVERRIDE ON THE BRAKING SYSTEM. THE CURRENT MILEAGE WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. UPDATED 6/19/10 *CN THE CONSUMER HAS EXPERIENCED SUDDEN ACCELERATION FOR A SECOND TIME ON APRIL 23, 2010 AFTER THE RECALL HAD BEEN PERFORMED. UPDATED 09/01/10