NHTSA Complaint #10321824 — 2002 TOYOTA RAV4

MY 2002 TOYOTA RAV4 AUTOMATIC IS HAVING SERIOUS TRANSMISSION PROBLEMS. IT INTERMITTENTLY DOES NOT FIND THE SECOND GEAR, AND WHEN IT DOES, LURCHES FORWARD IF THE ACCELERATOR IS APPLIED. THIS IS VERY DANGEROUS, BECAUSE PRIOR TO IT SLIPPING OUT OF GEAR, IT STARTS OUT SLOW, AND YOU MUST APPLY THE ACCELERATOR MORE THAN USUAL TO GET MOVING. IT HAS ALSO LOST THE GEAR WHILE AT HIGH SPEEDS, A POTENTIAL NIGHTMARE FOR SOMEONE THAT DOESN'T KNOW HOW TO REACT PROPERLY. AFTER RESEARCHING MY ISSUE, (AND HAVING THE TRANSMISSION FLUSHED AND FILTERS REPLACED) I FEEL LIKE I HAVE NO RECOURSE. TOYOTA INITIATED A RECALL TO RE-FLASH THE CONTROL MODULE IN 2007, WHICH I HAD DONE. THEY NEVER INFORMED ME THAT THERE WAS AN ACTUAL ERROR IN THE PERFORMANCE OF THE MODULE, JUST SOMETHING ABOUT IT ELIMINATE A PROBLEM OF THE CHECK ENGINE LIGHT COMING ON AROUND 60K. MY MODULE TESTS OUT FINE TODAY, YET IT APPARENTLY RUINED MY TRANSMISSION, AND NOW I HAVE LEARNED SOME INDIVIDUALS HAVE REPLACED THE CONTROL MODULE, AND SOME THE ENTIRE TRANSMISSION, ONLY TO BE REVISITED BY THE SAME PROBLEMS. MY CAR CURRENTLY HAS 111,000 MILES ON IT, AND THE REPAIRS WILL COST MORE THAN THE VALUE OF THE AUTO. HOW CAN I SELL THIS VEHICLE WITH A CLEAR CONSCIENCE KNOWING ALL OF THIS? PLEASE CONSIDER THIS FOR RECALL, TOYOTA WITHHELD INFORMATION FROM ITS CUSTOMERS WHEN INITIATING THIS RECALL IN 2007 (THE FLASH RESET), AND CAUSED MANY OF US DANGER AND GREAT EXPENSE AS A RESULT. THANK YOU VERY MUCH, BRENDA KING