NHTSA Complaint #10321643 — 2004 HONDA ELEMENT STEERING

Complaint Details

ODI Number	10321643
Vehicle	2004 HONDA ELEMENT
Component	STEERING
Date of Incident	March 22, 2010
Date Filed	March 23, 2010
Mileage	75,830 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

WHILE DRIVING DOWN EXPRESSWAY, STEERING WHEEL TILT LOCK CAME LOOSE ALLOWING STEERING WHEEL TO MOVE UP & DOWN. AFTER STOPPING & RAISING TILT LEVER TO UPWARD POSITION (LOCK), I CONTINUED ON AND IT DID IT AGAIN (LEVER FALLING DOWN). NOW LEVER WILL NOT REMAIN IN "UP" OR "LOCKED" POSITION. VERY UN-NERVING WHEN BRAKING OR TURNING. AWAITING RETURN CALL FROM OUT OF TOWN HONDA DEALER. LOCAL HONDA DEALER SAID THEY WANTED $90.00 UP FRONT AS A "DIAGNOSTIC FEE" BEFORE THEY WOULD EVEN LOOK AT IT........

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