NHTSA Complaint #10321522 — 2001 HYUNDAI SONATA

NOTICED AN ISSUE IN JANUARY 2010: TOOK CAR TO A AUTO-REPAIR SHOP FOR REPAIR; NEW TIRES AND ALIGNMENT SERVICE. ON 03/22/2010 WHILE LEAVING A SHOPPING MALL THE VEHICLE LOST CONTROL AND VEARED A HARD LEFT INTO A CEMENT LIGHT POLE IN THE MIDDLE OF THE PARKING LOT. (I WAS ABLE TO APPLY THE BRAKES IN TIME AND TURN THE VEHICLE) ONLY DAMAGE WAS TO THE FRONT DRIVER SIDE BUMPER AND QUARTER-PANEL, BODY DAMAGE ONLY. I THEN TRIED TO DRIVE THE VEHICLE WHICH AT THAT POINT OPERATED IN DRIVABLE CONDITION. ON MY WAY TO THE AUTO-REPAIR (LESS THEN 1 MILE AWAY) MY VEHICLE COMPLETELY BROKE DOWN IN THE MIDDLE OF AN INTERSECTION IN ANOTHER SHOPPING PLAZA. THE CAR WAS THEN TOWED TO THE AUTO-REPAIR SHOP, WHICH THEN LATER CALLED AND EXPLAINED THAT THE FRAME OF THE CAR WAS CRACKED AND THE WHIEEL WAS DETATCHED. I CALLED THE DEALERSHIP AND THEY TOOK THE MATTER VERY LIGHTLY TELLING ME TO JUST BRING THE CAR IN (THE VEHICLE WAS NOT DRIVABLE). I CALL MY TOWING COMPANY AND TOWED THE VEHICLE TO THE DEALERSHIP AND NOW AWAITING RESPONSE. I WAS NOT OFFERED A LOANER, NOR DID THE MANAGER KNOW OF ANY RECALL, NEITHER DID I, SOMETHING I HAD TO INVESTIGATE FOR MYSELF. (LUCKILY I WAS NOT ON THE HIGHWAY WHEN THIS HAPPEN OR I WOULD NOT BE HERE TODAY.