NHTSA Complaint #10321450 — 2006 TOYOTA PRIUS

MY HEADLIGHTS ARE INTERMITTENTLY FAILING ON MY 2006 PRIUS. THE DEALERSHIP HAS REPLACED BOTH THE LEFT AND RIGHT (AS A PAIR) HEADLIGHTS AT ~20,000 MILES AND AGAIN AT ~48,000 MILES. AND NOW AT 55,000 MILES, THEY ARE REPLACING ANOTHER FRONT HEADLIGHT HID BULB. THERE WERE TWO ADDITIONAL TIMES THAT I REQUESTED THE TOYOTA SERVICE DEPARTMENT CHECK THE LIGHTS AS I HAD BEEN TOLD BY A POLICE OFFICER THAT FRONT AND/OR BACK LIGHTS WERE OUT, BUT THE DEALERSHIP SAID ALL OF THE LIGHTS WERE FUNCTIONING. MY LIGHTS APPEAR TO WORK INTERMITTENTLY. I MAY HAVE BOTH HEADLIGHTS WORKING FOR A WEEK OR A MONTH OR MORE, THEN ONE OF BOTH MAY GO OUT, AND THEN ONE OR BOTH MAY START FUNCTIONING AGAIN. IT'S COMPLETELY VARIABLE. I NEVER KNOW IF ONE OF BOTH HEADLIGHTS WILL WORK AT ANY GIVEN TIME. IT'S FRUSTRATING AND SCARY- AS I DON'T KNOW WHAT TO DO TO FUNDAMENTALLY RESOLVE THE ISSUE AND ENSURE THAT I HAVE FUNCTIONING HEADLIGHTS! APPROXIMATE DATES: JAN 2008 - POLICE OFFICER TOLD ME A LIGHT WAS OUT, DEALER COULD NOT REPRODUCE APRIL 2008 - BOTH HEADLIGHTS REPLACED SEPTEMBER 2009- BOTH HEADLIGHTS REPLACED FEBRUARY 2009- POLICE OFFICER TOLD ME LIGHTS WERE OUT (1 FRONT, 1 BACK) MARCH 2010- HEADLIGHT REPLACED *DT