NHTSA Complaint #10321335 — 2004 SATURN ION

TL*THE CONTACT OWNS A 2004 SATURN ION 3. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING LIGHT ILLUMINATED AND THEN THE VEHICLE LOST POWER STEERING. SHE WAS ABLE TO DRIVE THE VEHICLE HOME AND NOTIFIED A LOCAL REPAIR FACILITY. THE NEXT MORNING, WHEN SHE TRIED TO DRIVE THE VEHICLE TO THE REPAIR SHOP, THE POWER STEERING FUNCTIONED NORMALLY AND THE MECHANIC COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE AFTER INSPECTING IT. A FEW MONTHS LATER, THE SAME FAILURE OCCURRED AND THE POWER STEERING LIGHT ILLUMINATED AND SHE LOST POWER STEERING AND CONTROL OF THE STEERING WHEEL. WHEN SHE TURNED THE VEHICLE OFF AND RESTARTED IT THE PROBLEM SEEMED TO CORRECT ITSELF. SHE TOOK THE VEHICLE TO A DEALER WHO STATED THAT SHE NEEDED A POWER STEERING MOTOR. THE VEHICLE WAS NOT REPAIRED WHEN THE COMPLAINT WAS FILED. SHE HAD NOT CALLED THE MANUFACTURER TO-DATE. THE CURRENT MILEAGE WAS 19,318. THE FAILURE MILEAGE WAS APPROXIMATELY 19,250.