NHTSA Complaint #10321326 — 2007 CHEVROLET COBALT

TL*THE CONTACT OWNS A 2007 CHEVROLET COBALT. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH ON NORMAL ROAD CONDITIONS. A CHIME SOUNDED INSIDE OF THE VEHICLE AND THE POWER STEERING WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. IMMEDIATELY, THERE WAS A LOSS OF POWER STEERING. THE DRIVER CONTINUED WITH CAUTION; AND EXPERIENCED EXTREME DIFFICULTY STEERING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE POWER STEERING MODULE WAS REPLACED. THE IDENTICAL FAILURE OCCURRED WITHIN A TWO TO THREE WEEK PERIOD AFTER THE REPAIR WAS PERFORMED ON THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE WAS CONTRIBUTED TO THE POWER STEERING MOTOR. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 10V073000 (STEERING:ELECTRIC POWER ASSIST SYSTEM). HOWEVER, THE VIN WAS EXCLUDED FROM THE RECALL DEFECT. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THE FAILURE MILEAGE WAS 42,000.