NHTSA Complaint #10321107 — 2005 NISSAN ALTIMA

2005 NISSAN ALTIMA - CRANKSHAFT SENSOR. MY 2005 PRE-OWNED NISSAN ALTIMA JUST EXPERIENCED CRANK/START PROBLEMS YESTERDAY. AFTER COMPUTER DIAGNOSTICS WERE PERFORMED, THEY DISCOVERED THAT THE ECM AND THE CRANKSHAFT SENSOR WERE DEFECTIVE. THE DEALERSHIP INFORMED ME THAT THE 2005 NISSAN MODELS HAD A RECALL ON THE ECM MODULES AND THE CRANKSHAFTS. THEY ADVISED ME TO CONTACT NISSAN TO ENSURE THIS HAD NOT BEEN PREVIOUSLY CORRECTED DURING THE ORIGINAL RECALL. I CONTACTED NISSAN TO FIND OUT THAT IT HAD NEVER BEEN CORRECTED. NISSAN REP DIVYA CHEERAN ADVISED ME THAT THE ECM AND FRAME WERE ON RECALL HOWEVER THE CRANKSHAFT WAS NOT. I INFORMED HER THAT THE DEALERSHIP HAD ALREADY INFORMED ME OF THE RECALL FOR THE CRANKSHAFT. SHE INSISTED THE DEALERSHIP WAS WRONG AND THERE WAS NO RECALL OF ANY CRANKSHAFT ON ANY NISSAN VEHICLES. I TOLD HER THAT I WAS LOOKING AT A CONSUMER AFFAIRS REPORT ON THE INTERNET AS WELL AS THE REPORT/RECALL NOTICE WITH NATIONAL HIGHWAY TRAFFIC AND SAFETY ADMINISTRATION. SHE STILL REFUTED THE FACT THAT THERE HAD BEEN ANY RECALL ON THE CRANKSHAFTS FOR THE 2005 NISSAN ALTIMAS. HOWEVER, SHE ADVISED ME TO TAKE MY CAR INTO THE NEAREST DEALERSHIP (SHEEHY NISSAN IN SPRINGFIELD, VA) TO HAVE THE ECM AND FRAME FIXED. SHE STATED THAT ONCE THE ECM WAS FIXED IT WOULD RESOLVE THE CRANKING AND SHUTTING OFF PROBLEMS I WAS EXPERIENCING. I ADVISED HER THAT THE MECHANIC AT THE DEALERSHIP HAD ALREADY CONFIRMED THAT WOULD NOT REMEDY THE PROBLEM WITH THE CRANKSHAFT AND I WOULD LIKE FOR NISSAN TO ACKNOWLEDGE THE RECALL AND FIX THE ECM AND CRANKSHAFT. IT WAS PUBLIC KNOWLEDGE AND RECORD THAT THERE WAS A KNOWN PROBLEM WITH THIS AND COULD BE POTENTIALLY HAZARDOUS TO MY HEALTH AND THE HEALTH OF MY NEWBORN WHO FREQUENTLY TRAVELS WITH ME. I ADVISED HER THAT $200 TO FIX THE CRANKSHAFT SHOULD BE NOTHING TO NISSAN AS OPPOSED TO ME FILING A LAWSUIT WITH THEM IF ANY HARM CAME TO ME OR MY CHILD DUE TO THIS HAZARD. CAN YOU PLEASE ASSIST ME WITH GETTING MY CAR FIXED? *TR