NHTSA Complaint #10321068 — 2007 TOYOTA PRIUS

THIS IS AN INCIDENT INVOLVING THE BRAKE STABILITY SYSTEM OF OUR PRIUS (2007). IT DID NOT RESULT IN A CRASH OR INJURY. MY WIFE HAD BEEN GOING TO DIFFERENT STORES AND ON LEAVING A STORE, SUDDENLY THE BRAKE SYSTEM ACTED VERY STRANGE. THE VSC ICON WAS ON AND THE RED PARKING BRAKE LIGHT REMAINED ON. MY WIFE COULD BARELY DRIVE THE CAR HOME. WE READ THE INSTRUCTION BOOK AND LEARNED THAT SHE SHOULD NOT HAVE DRIVEN THE CAR. BUT THIS INFORMATION IS BURIED IN A VERY LARGE INSTRUCTION MANUAL. THE CAR WAS TOWED TO OUR TOYOTA DEALER YESTERDAY (MARCH 18TH). WORKING ON IT TODAY, THEY STILL HAVE NOT FOUND THE PROBLEM. THE SERVICE ADVISOR IS JOE AND HIS PHONE NUMBER IS 540 382 2981 EXT 6326. WE THOUGHT OUR EXPERIENCE MIGHT PROVIDE A CLUE TO THE PROBLEMS THAT OTHERS ARE ENCOUNTERING WITH TOYOTA BRAKES. *TR