NHTSA Complaint #10321007 — 2003 INFINITI G35

I HAVE AN INFINITI G35 (2003) THAT HAS SUDDENLY HAD PROBLEMS WITH THE HEAT AND AIR CONTROLS. WHEN THE PROBLEM STARTED, IT WOULD GO OUT AFTER THE CAR WAS ON FOR MORE THAN 10 MINUTES. NOW, THE CONTROLS DO NOT WORK AT ALL. THIS CAN POTENTIALLY CREATE A SAFETY PROBLEM FOR A DRIVER WHEN THE WINDSHIELD FOGS UP IN EITHER COLD WEATHER CONDITIONS (AFTER BEING GARAGED) OR HUMID WEATHER CONDITIONS AFTER A RAIN SHOWER IN THE HOT SUMMER. THIS IS A SERIOUS SAFETY ISSUE WHEN THE WINDSHIELD FOGS UP AS THE DRIVER IS OPERATING THE VEHICLE. AFTER DOING AN INTERNET SEARCH ABOUT THIS PROBLEM, I FOUND THAT THERE ARE LITERALLY THOUSANDS OF OTHER 2003 G35 OWNERS WITH THE SAME PROBLEM. ALSO, INFINITI KNOWS OF THE PROBLEM AND THE SAFETY CONCERN, BUT HAS NOT DONE ANYTHING ABOUT IT TO FIX THE PROBLEM FOR ALL VEHICLES IN WHICH THIS OCCURS. THERE WAS ONLY A VOLUNTARY POSTING AND IT ONLY INCLUDED VEHICLES MADE IN A CERTAIN TIME PERIOD. OBVIOUSLY, THE TIMEFRAME ESTABLISHED BY INFINITI IS NOT CORRECT AS THERE ARE MANY CASES WHERE THIS DEFECT IS STILL OCCURRING. THIS SAFETY CONCERN NEEDS TO BE ADDRESSED AND CORRECTED. I HAVE NOT HAD A CRASH AS A RESULT OF THIS DEFECT, BUT I DO NOT WANT TO HAVE ONE IN THE FUTURE. OTHERS WITH THE SAME PROBLEM MOST LIKELY FEEL THE SAME WAY......SOME MAY HAVE ACTUALLY HAD A CRASH BECAUSE OF THIS DEFECT. THIS SHOULD BE INVESTIGATED. *TR