NHTSA Complaint #10320896 — 2003 SATURN VUE

2003 SATURN VUE. CONSUMER STATES DEFECTIVE TRANSMISSION. *TGW AFTER THREE MONTHS OF PURCHASING THE VEHICLE FROM A PRIVATE SELLER, THE CONSUMER NOTICE THE VEHICLE WOULD SLIP INTO A WEIRD GEAR AND THE ENGINE WOULD SOUND AS IF IT WERE RUNNING HARDER. THE ISSUE OCCURRED AT RANDOM INTERVALS WITH NO NOTICEABLE PATTERN. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, AND WAS INFORMED THAT WAS THE WAY IT WAS SUPPOSED TO SOUND, BUT THEY WOULD INSPECTED IT. WHEN THE CONSUMER RETURNED TO PICK UP THE VEHICLE, HE NOTICED THE MILEAGE WAS VIRTUALLY THE SAME AND WONDERED IF THEY TEST DROVE THE VEHICLE. 4-5 WEEKS LATER, THE CONSUMER RECEIVED A LETTER FROM GM STATING THE VEHICLE HAD A POTENTIALLY DEFECTIVE VTI TRANSMISSION INSTALLED AT THE FACTORY. THE CONSUMER WAS INFORMED NOTHING COULD BE DONE FOR HIM BASED ON THE MILEAGE. THE CONSUMER STATED THERE WAS A PROBLEM BEFORE THE MILEAGE ON THE VEHICLE EXCLUDED HIM. ALSO, THE COOLANT LIGHT ILLUMINATED. THE DEALER FOUND THE WATER PUMP LEAKING. *JB