NHTSA Complaint #10320668 — 2001 VOLVO S60

I ACTIVATED THE DRIVER SEAT HEATER COMPONENT ON MY 2001 VOLVO S60 DURING A COLD MORNING. APPROXIMATELY 15 TO 20 MINUTES LATER, I SMELLED SOMETHING BURNING AND FELT A BURNING SENSATION TO MY LEFT OUTER THIGH AREA. I TURNED THE DRIVER SEAT HEATER OFF AND THE BURNING STOPPED. ON STOPPING MY VEHICLE, I EXAMINED THE SEAT AND FOUND A SMALL HOLE BURNED IN THE SEAT WHERE I FELT THE BURNING SENSATION. I PHOTOGRAPHED THE BURNED HOLE IN THE LEATHER SEAT. I RESEARCHED THE INTERNET AND FOUND THIS TO HAVE OCCURRED IN OTHER VOLVO VEHICLES. I HAVE NOT USED THE SEAT HEATER FOR FEAR THAT IT MAY CAUSE A FIRE. *TR