NHTSA Complaint #10320654 — 2001 HYUNDAI ELANTRA

TL*THE CONTACT OWNS A 2001 HYUNDAI ELANTRA. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS. THERE WAS A LOUD NOISE AND THE FRONT END OF THE VEHICLE COLLAPSED WITHOUT WARNING. THE DRIVER INSPECTED THE VEHICLE. THE LOWER CONTROL ARM WAS DETACHED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE FAILURE WAS CONTRIBUTED TO THE LOWER CONTROL ARM AND DRIVE AXLE SHAFT ASSEMBLY. THE VEHICLE WAS REPAIRED UNDER THE NHTSA CAMPAIGN ID NUMBER 09V125000 (SUSPENSION:FRONT:CONTROL ARM). THE CONTACT WAS DISPLEASED TO KNOW THE DRIVE AXLE SHAFT ASSEMBLY WAS NOT INCLUDED IN THE FREE REMEDY REPAIR. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THE FAILURE MILEAGE WAS 65,000.