NHTSA Complaint #10320564 — 2002 JAGUAR X-TYPE

1. VEHICLE WAS BEING DRIVEN ON A 30 MILE TRIP TO RUN ERRANDS. CRUISE CONTROL WAS USED DURING THE FIRST 2 SEGMENTS OF THE TRIP BUT NOT THEREAFTER. AFTER THREE OR FOUR ERRANDS AND DINNER WE PROCEEDED TO A SMALLER MALL WHERE THE ENGINE WAS STOPPED WITH IGNITION IN RADIO MODE WHILE THE WIFE WENT INTO A STORE FOR A FEW MINUTES. 2.AFTER SHE RETURNED I STARTED UP, BACKED OUT, AND PROCEEDED FORWARD APPROXIMATELY 75' TO A LEFT TURN ONTO THE MALL EXIT ROAD WITH APPROXIMATELY 100' LEFT TO THE STOP SIGN AT THE CROSSING STREET. I ACCELERATED FROM THE TURN AND ALL OF A SUDDEN THE ENGINE ROARED AND WE SHOT AHEAD. I JAMMED ON THE BRAKE AS HARD AS I COULD, BUT WE KEPT ACCELERATING. I THEN SHIFTED INTO NEUTRAL AND STOPPED WITH THE NOSE OF THE CAR JUST PAST THE STOP SIGN. THE ENGINE WAS STILL ROARING SO I TURNED THE IGNITION OFF. AT THAT POINT TWO CARS CROSSED IN FRONT OF US. THIS WAS THE SECOND INCIDENCE OF UNINTENDED ACCELERATION. THE FIRST, 100K MILES EARLIER WAS SIMILAR WITH THE ONLY DIFFERENCE BEING THAT THE CAR WAS PARALLEL PARKED AND IT TOOK OFF ALMOST IMMEDIATELY AFTER I PUT IT IN DRIVE AND MY FOOT WAS STILL ON THE BRAKE. THERE WAS ENOUGH ROOM THAT I WAS ABLE TO SUCCESSFULLY STOP IT AS ABOVE WITH NO ACCIDENT. 3. IMMEDIATELY AFTER THE 1ST INCIDENT JAGUAR PERFORMED AN ECM REFLASH AS PER JAGUAR TECH LINE ADVISORY, CHECKED ALL CABLE LINKAGE AND THROTTLE BODY. AFTER THE CURRENT INCIDENT JAGUAR SCANNED FOR CODES, FOUND NONE FOR THE THROTTLE BODY, BUT FOUND 3 CODES FOR MISFIRES, 2 FOR TRANSMISSION, AND 3 FOR BRAKE SWITCH. THEY CLEARED CODES, DROVE CAR AND WERE UNABLE TO VERIFY CONCERN. THEY FURTHER WERE DIRECTED BY TECHLINE TO DO A VEHICLE SCAN, FLIGHT RECORDER DATA, AND VEHICLE SESSIONS. ALL THE DATA WAS SENT TO THE UK FOR INVESTIGATION. THIS PAST WEEKEND WHILE WAITING ON THE UK THEY DROVE IT SOME MORE. I WAS INFORMED VERBALLY YESTERDAY THAT WE COULD HAVE THE CAR BACK NEXT WEEK WHEN WE RETURNED FROM VACATION. THAT THE CAR WAS "SAFE" AND "GOOD TO GO." *TR