NHTSA Complaint #10320403 — 2007 SATURN OUTLOOK

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10320403
Vehicle	2007 SATURN OUTLOOK
Component	STEERING
Date of Incident	March 16, 2010
Date Filed	March 17, 2010
Mileage	63,772 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

DURING A DRIVE FROM ATLANTA, GA TO AUGUSTA GA MY 2007 SATURN OUTLOOK MY STEERING WOULD OCCASIONALLY RESPOND WITH A SLIGHT JERK. AT THE END OF THE TRIP DURING A RIGHT TURN INTO OUR OFFICE PARKING LOT THE POWER STEERING FAILED MOMENTARILY BUT I FINISHED THAT TURN AND THEN A LEFT TURN. AS I STARTED A RIGHT TURN INTO A PARKING SPACE THE POWER STEERING FAILED COMPLETELY. I USED ALL MY STRENGTH TO GET THE VEHICLE INTO THE PARKING SPOT. I STOPPED THE ENGINE AND CHECKED THE POWER STEERING WHICH APPEARED TO BE OVERFUL. I RESTARTED AND ATTEMPTED ADDITIONAL STEERING MANEUVERS WHICH WERE ALL DIFFICULT. I HAD THE VEHICLE TRANSPORTED TO THE REPAIR SHOP WHERE THEY DIAGNOSED A DISINTEGRATION OF SOME INTERNAL COMPONENT OF THE POWER STEERING PUMP. THEY FLUSHED THE SYSTEM AND REPLACED THE PUMP. I BELIEVE THIS FAILURE UNDER OTHER CIRCUMSTANCES COULD LEAD TO A SERIOUS CRASH. *TR

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