NHTSA Complaint #10320269 — 2006 CHEVROLET COBALT

TL*-THE CONTACT OWNS A 2006 CHEVROLET COBALT. THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 40-60 MPH WHEN A LOSS OF POWER STEERING OCCURRED. THE VEHICLE CONTINUED IN OPERATION; AND THE POWER STEERING BECAME FUNCTIONAL. THE INTERMITTENT FAILURE OCCURRED AT ANY GIVEN SPEED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 10V073000 (STEERING: ELECTRIC POWER ASSIST SYSTEM). HOWEVER, THE RECALL NOTIFICATION LETTER HAD NOT BEEN RECEIVED AT THAT TIME. THE AUTHORIZED DEALER REFUSED TO PERFORM THE RECALL REMEDY REPAIR WITHOUT THE RECALL NOTIFICATION LETTER. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE MALFUNCTION AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 10,000. THE CURRENT MILEAGE WAS 44,000. UPDATED 11/16/10. *LJ