NHTSA Complaint #10320097 — 2000 KIA SPORTAGE

THE CONTACT OWNS A 2000 KIA SPORTAGE. HI, I'M REALLY NOT SURE WHAT CATEGORY MY SITUATION FALLS INTO BUT I'M REALLY UPSET. MY WIFE AND I SMELLED GAS COMING FROM THE REAR OF OUR KIA. I THOUGHT IT WAS FROM A FAULTY GAS CAP WHICH I REPLACED. THE PROBLEM PERSISTED AND WHEN I BROUGHT THE CAR IN FOR IT'S NEXT OIL CHANGE I HAD IT CHECKED OUT. THE MECHANIC TOLD ME THAT THE GAS TANK AND THE SHIELD WERE CORRODING. HE EXPLAINED TO ME THAT KIA HAS HAD THIS ON GOING PROBLEM FOR SOMETIME AND THAT THE TANK WITH IT'S PARTS WERE DEFECTIVE. THAT THERE WAS A RECALL AND TO CONTACT KIA. FIRST I WENT ONLINE TO RESEARCH TO SEE IF THERE WAS A RECALL AND THERE IS. I THEN CONTACTED KIA HEADQUARTERS AND WAS TOLD TO TAKE IT TO A KIA DEALERSHIP TO HAVE IT CHECKED OUT.THAT THERE WAS A RECALL. I DID JUST THAT.. I BROUGHT IT TO LOMAN FORD KIA IN WOODBRIDGE NJ. HERE'S WHERE IT GETS CONFUSING. I LEFT MY KIA THERE AND LATER ON THAT DAY THEY CALLED ME. THEY TOLD ME THAT THE TANK AND SHIELD NEEDED TO BE REPLACED, BUT THAT IT WASN'T COVERED. BEING VERY CONFUSED I SAID THAT I SPOKE TO KIA AND I WAS TOLD OF THE RECALL PROBLEM. HE TOLD ME THAT I WAS NOT COVERED BY THE RECALL BECAUSE MY WARRANTY EXPIRED WHICH WAS 100,000 MILES OR TEN YEARS. I HAVE 173,000 MILES. HE SAID THAT THE RECALL IS ONLY ACKNOWLEDGED IF THE CAR IS IN WARRANTY. I TOLD HIM THATS A BUNCH OF CRAP. I SAID IT'S BEEN RECALLED BY THE DEALER AND THE DEALER IS RESPONSIBLE FOR THE REPLACEMENT FREE OF CHARGE REGARDLESS OF WARRANTY THATS THE PURPOSE OF A RECALL. HE AGAIN SAID IT'S NOT COVERED. HOPE YOU CAN HELP ME. VERY TRULY YOUR'S.. [XXX] FROM NHTSA WEB SITE. CLOSE WINDOW PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*CC