NHTSA Complaint #10319856 — 2005 HONDA ODYSSEY STRUCTURE:BODY:DOOR

Complaint Details

ODI Number	10319856
Vehicle	2005 HONDA ODYSSEY
Component	STRUCTURE:BODY:DOOR
Date of Incident	March 13, 2010
Date Filed	March 15, 2010
Mileage	102,314 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

WE WERE DRIVING IN OUR 2005 HONDA ODYSSEY, AND NOTICED SOMETHING KNOCKING. IT ALSO SOUNDED LIKE SOMEONE HAD THEIR WINDOW DOWN. WE PULLED OVER TO LOOK AT THE VEHICLE. OUR NEWBORN STARTED TO CRY, SO MY HUSBAND WENT TO OPEN THE DRIVER'S SIDE SLIDING DOOR. UPON PULLEY THE HANDLE, THE WHOLE DOOR FELL BACK OFF THE VAN. WE WERE TOLD THE PLASTIC ROLLERS WERE DEFECTIVE. THEY CRACKED WHEN WE HIT A POT HOLE AND LET THE DOOR SLIDE OFF THE TRACK. THEN THE PINS THAT ARE SUPPOSED TO STOP THE DOOR FROM GOING OFF THE TRACK FAILED. HONDA SAID IT'S NOT COVERED UNDER WARRANTY, AND THEY HAVE NOT RECEIVED ENOUGH COMPLAINTS TO WARRANT LOOKING INTO THE SAFETY OF THIS VEHICLE. *TR

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