NHTSA Complaint #10319637 — 2007 SATURN OUTLOOK

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10319637
Vehicle	2007 SATURN OUTLOOK
Component	STEERING
Date of Incident	December 6, 2009
Date Filed	March 15, 2010
Mileage	27,689 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL*THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH IN EXTREMELY HEAVY RAIN CONDITIONS. SUDDENLY, THE ENTIRE INSTRUMENT PANEL LIGHTING BECAME DIM AND THERE WAS A LOSS OF POWERING STEERING FOR A PERIOD OF THIRTY SECONDS. THE FAILURE OCCURRED FOUR TIMES IN RAINY WEATHER CONDITIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO THE FRONT FENDER LINER. THE VEHICLE WAS REPAIRED FOR THE MALFUNCTION. THE IDENTICAL FAILURES CONTINUED TO OCCUR AFTER THE SERVICE REPAIR WAS PERFORMED. THE FAILURE MILEAGE WAS 27,689.

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