NHTSA Complaint #10319482 — 2008 HONDA ACCORD

AROUND 4:45 P.M., THURSDAY, MARCH 11, 2010, I TOOK MY '08 HONDA ACCORD TO GOODSON HONDA I-45 NORTH, HOUSTON, TEXAS, BECAUSE AT APPROXIMATELY 30,000 MILES LOUD NOISES WAS COMING FROM THE REAR OF THE VEHICLE. IT APPEARED THAT I WAS HAVING SERIOUS BRAKE PROBLEMS. AFTER AN INQUIRY OF THE BRAKE'S QUALITY AND PERFORMANCE, THE SERVICE ADVISOR, CARL REED CONFIRMED THAT THE REAR BRAKE SHOES WOULD BE REPLACED WITH A BETTER QUALITY. HE INFORMED ME THAT HONDA'S CORPORATE OFFICE HAD SELECTED A NEW COMPANY THAT WOULD PROVIDE BETTER QUALITY, AND LONGER LIFE SPANS OF THEIR BRAKE SHOES AND PADS. IN ADDITION, HONDA'S TECHNICIAN HAD TO REPLACE THE FRONT BRAKE PADS AT APPROXIMATELY 20,000 MILES. THE QUALITIES OF THE BRAKE SYSTEM USING LOW QUALITY BRAKE PADS AND SHOES HAVE PROVEN TO BE A NUISANCE FOR OWNERS. THE SERVICE ADVISOR, CARL REED, DROVE THE VEHICLE TO THE REAR OF CUSTOMER SERVICE AND IT STAYED HIDDEN FOR ABOUT 20 MINUTES. THEN ONE OF HONDA'S ROUGE TECHNICIANS, JOSE TERDOMO, DROVE THE VEHICLE INSIDE THE SERVICE AREA WHERE IT WAS VISIBLE FROM A WINDOW. HE KEPT THE HOOD OF THE VEHICLE OPEN AS HE REMOVED THE REAR BRAKE SHOES. AROUND 6:10 REPAIRS WERE COMPLETED, AND I CHECKED THE VEHICLE OUT AT 6:19. WHEN I TURNED THE AIR CONDITION ON AFTER DEPARTING FROM GOODSON HONDA SERVICE DEPARTMENT, CONTAMINATED AIR FLOWING FROM THE VENTS INITIATED AN IMMEDIATE RESPIRATORY DISCOMFORT. WHILE VENTURING BACK AND FORTH TO WORK FRIDAY, 03/12/2010, THE AIR QUALITY THAT FLOWED FROM THE VENT WAS UNFIT FOR HUMANS TO BREATHE. AS IT FLOWED FROM THE AIR CONDITION VENTS, IT PERMEATED THE AIR WITH DANGEROUS NANOPARTICLES, LETHAL CHEMICALS, AND IRRITANT GASES COMPRESSED WITH TETRAFLUOROETHANE (R-134A). THIS DANGEROUS MIXTURE QUICKLY ATTACKS THE RESPIRATORY AND CENTRAL NERVOUS SYSTEMS WITH ITS LETHAL COMBINATION. IF YOU NEED FURTHER INFORMATION, PLEASE FEEL FREE TO CONTACT ME. *TR