NHTSA Complaint #10319142 — 2006 SUZUKI VERONA

TL* THE CONTACT OWNS A 2006 SUZUKI VERONA. WHILE DRIVING AT SPEEDS OF 5 MPH IN SNOWY WEATHER, THE TRANSMISSION BEGAN SLIPPING WHILE TRAVELING UPHILL. THE DEALER STATED THAT THE ACCELERATOR PEDAL ATTEMPTED TO SYNCHRONIZE WITH THE COMPUTER. THE CONTACT STATED THAT THE TRANSMISSION HAD PREVIOUSLY BEEN REPAIRED UNDER THE FACTORY WARRANTY DUE TO THE IDENTICAL FAILURE. THE MANUFACTURER WAS CONTACTED AND WAS HESITANT TO OFFER ANY ASSISTANCE WITH A SECOND REPAIR TO THE TRANSMISSION PER THE FACTORY WARRANTY. HE WAS ADVISED BY THE MANUFACTURER TO HAVE REPAIRS PERFORMED ON THE VEHICLE IN ACCORDANCE WITH HIS AUTOMOBILE INSURANCE POLICY. THE VIN WAS NOT AVAILABLE WHEN THE COMPLAINT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 63,000.