NHTSA Complaint #10318011 — 2005 TOYOTA AVALON STEERING

Complaint Details

ODI Number	10318011
Vehicle	2005 TOYOTA AVALON
Component	STEERING
Date of Incident	February 5, 2010
Date Filed	March 9, 2010
Mileage	52,024 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2005 TOYOTA AVALON. WHILE DRIVING AT 5 MPH, TURNING THE STEERING WHEEL, IT WOULD NOT ENGAGE. SHE ALSO NOTICED THE STEERING WHEEL WAS IMPROPERLY ALIGNED. THE DEALER PERFORMED A DIAGNOSTIC AND FOUND THE RETAINING CLIP THAT HOUSED THE STEERING WHEEL HAD FAILED AND NEEDED TO BE REPLACED. REPAIRS WERE MADE AT THE OWNER'S EXPENSE. THE FAILURE MILEAGE WAS 52,024 AND THE CURRENT WAS 54,381. UPDATED 4/28/10 *CN THE CONSUMER STATED THE STEERING WHEEL TELESCOPING FEATURE WOULD NOT LOCK AND MOVE FORWARD WHILE DRIVING. THE DEALER STATED THE ENTIRE STEERING COLUMN NEEDED TO BE REPLACED. UPDATED 07/06/10 *JB

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