NHTSA Complaint #10318005 — 2009 HONDA CIVIC

I HAVE OWNED A 2009 HONDA CIVIC HYBRID SINCE 12/8/08 AND HAVE HAD NUMEROUS PROBLEMS WITH THE BATTERY AND THE HYBRID SYSTEM. ON OCTOBER 5, 2009, AS I WAS ENTERING AN ON-RAMP IN ARLINGTON, VA, THE IMA SYSTEM COMPLETELY FAILED AND THE REGULAR INTERNAL COMBUSTIBLE ENGINE (ICE) REVVED TO OVER 4500 RPM TO PROVIDE POWER ON THE ON-RAMP DUE TO THERE BEING NO IMA ASSISTANCE. WITHOUT THE HYBRID POWER ASSIST, I WAS NEARLY HIT BY OTHER TRAFFIC. AT THAT TIME, THE IMA WARNING LIGHT AND CHECK ENGINE LIGHT ILLUMINATED. I BROUGHT THE VEHICLE TO OURISMAN AND THEY SPENT SEVERAL DAYS GETTING A NEW IMA BATTERY SYSTEM ORDERED AND INSTALLED, CLAIMING THERE WAS A BAD CELL IN THE 10-MONTH OLD IMA BATTERY. IN NOV AND DEC 09, I DISCOVERED THE CAR BATTERY DEAD TWICE IN THE GARAGE. ON THE NIGHT OF FEBRUARY 13, 2010, THE ELECTRICAL SYSTEM (BATTERY AND HYBRID DRIVE) FAILED ON A BUSY STREET OFF OF MILITARY RD, NW. THE CAR WAS BACKING OUT OF A DRIVEWAY INTO THE ROAD WHEN IT COMPLETELY DIED. AS THERE WAS NO POWER FOR HAZARD LIGHTS, I PERSONALLY DIRECTED TRAFFIC AROUND THE DEAD CAR UNTIL I COULD GET A JUMP. AFTER A BATTERY JUMP, I TRIED TO CHARGE THE BATTERY FOR A TIME, BUT WHEN I PUT THE CAR INTO REVERSE, THE CAR DIED AGAIN AND I HAD TO GET A SECOND JUMP. 15 MINUTES LATER, I DISCONNECTED THE CABLES AND DROVE TO OURISMAN HONDA IN BETHESDA, MD. ON THE WAY, THE VEHICLE ALMOST DIED TWICE BUT I WAS ABLE TO GET THE CAR TO OURISMAN HONDA. THEY REPLACED THE BATTERY, BUT A WEEK LATER ON FEBRUARY 23, 2010, THE CAR DIED AGAIN AND I WAS BARELY ABLE TO GET IT TO OURISMAN HONDA FOR SERVICE AGAIN. AFTER SEVERAL DAYS, THEY IDENTIFIED THE PROBLEM AS BEING WITH THE RELAY NEAR THE HYBRID SYSTEM. THE CAR STILL ACTS STRANGELY AND THEY HYBRID ASSIST DOES NOT WORK AS WELL AS IT USED TO. ACCELERATION IS NOT NORMAL, THE HYBRID ASSIST DOES NOT COME ON AT NORMAL TIMES, AND THERE ARE INCIDENTS OF ACCELERATION AND ENGINE REVVING WHEN I RELEASE THE GAS TO BRAKE BEFORE A STOP SIGN. *TR