NHTSA Complaint #10317499 — 2008 BUICK LUCERNE

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL issue reported to NHTSA

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Complaint Details

ODI Number	10317499
Vehicle	2008 BUICK LUCERNE
Component	ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Date of Incident	February 10, 2009
Date Filed	March 7, 2010
Mileage	600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NE

Consumer Description

I HAVE AN 08 BUICK LUCERNE CXL UNDER WARRANTY. AT TIMES THE INSTRUMENT PANEL LIGHTS ARE SO DIM YOU CANNOT READ THE PANEL WHEN THE SUN SHINES ON THEM A BIT. I TOOK IT TO DEALER AND THEY REPLACED PANEL LIGHT. NO HELP. THEY SAID BUICK WILL NOT HELP THEM. TOOK IT BACK AND EXPLAINED PROBLEM AND THEY SAID YES, YOU AND A THOUSAND OTHERS. I CONTACTED BUICK DIVISION AND THEY FILE MY EMAIL AND GIVE ME A LONG NUMBER. DEALER AGREES IT IS A SAFETY PROBLEM. WHEN DRIVING IN MOUNTAINS I WANT TO KNOW MY SPEED, GEAR I'M IN ETC. IT DON'T HAPPEN ALL THE TIME SO I AM SURE THERE IS A SIMPLE FIX. A SWITCH OR COMPUTER OR SOMETHING SIMILIAR. THANKYOU. *TR

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