NHTSA Complaint #10317409 — 2009 SCION XB

WHEELS:RIM issue reported to NHTSA

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Complaint Details

ODI Number 10317409
Vehicle 2009 SCION XB
Component WHEELS:RIM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State LA

Consumer Description

I DISCOVERED APPROXIMATELY 15 MONTHS AND 18000 MILES AFTER TAKING DELIVERY OF MY NEW, 2009 TOYOTA/SCION XB VEHICLE, THAT THE "TIRE PLACARD" INFORMATION WAS INCORRECT (SHOWING 35PSI FRONT AND 32PSI REAR). IT SHOULD HAVE SHOWED 39PSI FRONT AND 37PSI REAR. I'VE BEEN DRIVING THIS WHOLE TIME WITH GROSSLY UNDERINFLATED TIRES RESULTING IN EXTREMELY UNEVEN WEAR. THE SAFETY ISSUE GOES WITHOUT SAYING...IT IS MY UNDERSTANDING THAT A FEDERAL LAW/REGULATION REQUIRES THE SELLER OF NEW VEHICLES IN THE U.S. TO PUT PROPER TIRE PLACARD INFORMATION ON THE VEHICLE. TOYOTA/SCION CUSTOMER SERVICE SAYS THE DEALER WAS NEGLIGENT AND THE DEALER SAYS THEY HAVE NEVER PUT A CORRECT/REPLACEMENT PLACARD ON A NEW VEHICLE. ALSO, A RIM HAD TO BE REPLACED (AT MY EXPENSE) AFTER RUNNING OVER A SMALL POTHOLE SEVERAL MONTHS AGO...I CONTEND THAT HAD THE TIRE INFLATION INFORMATION BEEN CORRECT, THE DAMAGE WOULDN'T HAVE BEEN DONE AND I WOULDN'T BE OUT ~$600 TO REPLACE RIM. *TR

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