NHTSA Complaint #10317175 — 2003 CHEVROLET AVALANCHE 1500 ELECTRICAL SYSTEM

Complaint Details

ODI Number	10317175
Vehicle	2003 CHEVROLET AVALANCHE 1500
Component	ELECTRICAL SYSTEM
Date of Incident	October 1, 2009
Date Filed	March 5, 2010
Mileage	110,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

SPEEDOMETER ON 2003 CHEVROLET AVALANCHE NOT WORKING, STUCK AT 120MPH. I CONSIDER THIS A SAFETY ISSUE. OTHER CLUSTER GAUGES -- TACHOMETER AND FUEL GAUGE -- HAVE ALSO FAILED. COMPLETE CLUSTER NEEDS TO BE REPLACED. GM WILL NOT CORRECT PROBLEM BECAUSE IT IS OUT OF WARRANTY. THERE WAS A TSB ISSUED BY GM TO REPAIR THE CLUSTER. HOWEVER, THE TSB ONLY REQUIRES GM TO REPAIR VEHICLES (AT THEIR EXPENSE) WITH LESS THAN 70K MILES. MY VEHICLE HAS OVER 110 MILES. IS THIS PROBLEM ANY LESS OF A SAFETY ISSUE FOR ME THAN IT IS FOR THOSE WITH LESS THAN 70K MILES? GM IS CHARGING $500 TO REPAIR THE MOST IMPORTANT INSTRUMENT IN THE CAR. SPEEDOMETER FAILURE IS CLEARLY A SAFETY ISSUE THAT SHOULD BE CORRECTED. THE VEHICLE?S MILEAGE SHOULD NOT BE A DETERMINING FACTOR AS TO WHETHER GM OR THE OWNER HAVE TO PAY FOR THE REPAIR. A SPEEDOMETER SHOULD LAST FOR THE EXPECTED LIFE OF THE VEHICLE, NOT JUST 70K MILES. *TR

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