NHTSA Complaint #10317170 — 2004 JEEP LIBERTY

2004 JEEP LIBERTY PARKED IN PARKING GARAGE. PUT KEY IN IGNITION AND HAD FOOT ON BRAKE. TURNED KEY ON, PUT IT IN REVERSE AND CAR ACCELERATED OUT OF CONTROL. PUT SECOND FOOT ON BRAKE AND TRIED TO STOP CAR. CONTINUED TO ACCELERATE. FRONT DRIVERS SIDE TIRE CAUGHT A PILLAR AND BETWEEN THAT AND PRACTICALLY STANDING ON BRAKE FINALLY STOPPED CAR. TOOK CAR TO DEALER IN WEST VALLEY UT. THEY COULD NOT REPEAT A DIAGNOSTIC PROBLEM BUT DID STATE THE THROTTLE BODY WAS DIRTY AND CLEANED IT, ALONG WITH $1575.95 WORTH OF PARTS AND LABOR. THEY REPLACED A BENT STEERING GEAR. I HAD THE CAR FOR 5 YEARS AND IT NEVER HAPPENED BEFORE. I WROTE TO CHRYSLER AND THEY SENT ME A CHECK FOR HALF OF THE $1575.95 DAMAGE. THEY DID NOT INCLUDE ANY OTHER PAPERWORK. I CALLED THEM AND THEY AGAIN WOULD NOT PUT ANYTHING IN WRITING AS TO WHY THEY DID NOT PAY THE ENTIRE AMOUNT. I STRONGLY FEEL THAT IT WAS A PROBLEM WITH THE ACCELERATION SYSTEM AND I SHOULD BE REIMBURSED FOR THE REST OF THE MONEY. *TR