NHTSA Complaint #10316506 — 2004 CHRYSLER 300M

2004 CHRYSLER 300M. CONSUMER STATED HE EXPERIENCED MULTIPLE TRANSMISSION FAILURES. *TGW THE CONSUMER STATED UPON EXITING THE INTERSTATE, THE VEHICLE WENT INTO LIMP MODE (LOCKED IN 2ND GEAR) A FEW SECOND LATER, THE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT A NEW VALVE BODY ASSEMBLY WAS NEEDED. THE VEHICLE WAS EVENTUALLY REPAIRED. HOWEVER, THE CONSUMER ENCOUNTERED THE PROBLEM AGAIN WHEN THE VEHICLE SUDDENLY WENT INTO LIMP MODE. THE CONSUMER WENT TO ANOTHER DEALER AND IT WAS DETERMINED THAT THE VALVE BODY ASSEMBLY WAS INITIALLY FOUND TO BE AT FAULT. HOWEVER, IT WAS FURTHER DIAGNOSED TO BE THE SOLENOID PACK (PART OF THE VALVE BODY ASSEMBLY) THAT WAS FAULTY. THE NEW SOLENOID PACK THAT WAS INSTALLED JUST 3 DAYS EARLIER WAS AN OBSOLETE VERSION THAT HAD BEEN SUPERSEDED BY AN IMPROVED DESIGN. *JB