NHTSA Complaint #10316443 — 2001 TOYOTA RAV4

TOYOTA 2001 RAV4 TRANSMISSION SHIFT PROBLEM SINCE MARCH 2009. APPROX MILES TO DATE 95,750. WHEN I FIRST TOOK IT IN, I CHECKED WITH AUTOZONE FOR DIAGNOSTIC CHECK WHICH WAS FREE BECAUSE THE CHECK ENGINE LIGHT CAME ON. I THEN TOOK THE READINGS TO TOYOTA WHO TOLD ME THEY WOULDN'T ACCEPT AUTOZONE'S DIAGNOSTIC AND I HAD TO GET ANOTHER ONE FROM THEM WHICH COST $100. THEN THEY TOLD ME IT WAS JUST THE GAS CAP AND TURNED THE CHECK ENGINE LIGHT OFF. WITHIN 2 DAYS, AFTER MY E-CHECK, THE LIGHT CAME BACK ON HAS BEEN ON EVER SINCE. I HAVE TAKEN IT BACK SEVERAL TIMES FOR OIL CHANGES AND THEY NEVER SAID THAT THERE WAS A PROBLEM. THE DIAGNOSTIC FROM AUTOZONE STATED THE SHIFT SOLENOID WAS BAD BUT TOYOTA SAID IT WAS THE GAS CAP. I HAVE DONE SOME RESEARCH AND I AM NOW AWARE THAT I AM NOT THE ONLY ONE WITH THIS TYPE OF PROBLEM. THIS IS SHAMEFUL THAT THEY CHOOSE TO IGNORE THIS SERIOUS MALFUNCTION TO GET MAJOR MONEY FROM THE CONSUMERS. I AM MORE UPSET WITH THE FACT THAT I BOUGHT THE CAR IN MAY OF 2006 AND THEY KNEW THEN THAT THERE WAS A PROBLEM. THE WARRANTY IS A JOKE, THAT'S A MAJOR PART THAT THEY WON'T HONOR AND THEY ARE PURPOSELY IGNORING IT SO THAT IT'S NOT COVERED OR THEIR PROBLEM. WHY WAIT UNTIL SOMEONE GETS HURT OR KILLED BECAUSE THEY DON'T WANT TO OWN UP TO THEIR DEFECTIVE PARTS. MY CAR WILL GET STUCK IN FIRST GEAR AND JUMP TO SECOND VERY HARD. I HAVE TAKEN THE CAR TO A FOREIGN CAR REPAIR SHOP LAST SPRING AND THEY DID A QUICK FIX BY TRYING TO SEE IF REPLACING THE TRANSMISSION FLUID TO SEE IF THAT WORKED BUT IT LASTED FOR ONLY A WEEK. DURING MY LAST MAINTENANCE CHECK AT TOYOTA, I WAS TOLD I PROBABLY HAD SIX MONTHS, STILL NEVER ACKNOWLEDGING THAT IT WAS A DEFECT IN THEIR PART OR THAT IT WAS COVERED. IT'S NOT FAIR TO THE CONSUMER TO BE IGNORED AND TAKEN ADVANTAGE OF BY THIS COMPANY. PLEASE DON'T IGNORE OUR COMPLAINTS THEY ARE REAL AND SERIOUS. *TR