NHTSA Complaint #10316194 — 1989 FORD TAURUS

TL*THE CONTACT OWNED A 1989 FORD TAURUS GLS. WHILE DRIVING 60 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT TRIED TO DEPRESS THE BRAKES AND THE VEHICLE CONTINUED TO ACCELERATE UP TO 85 MPH. THE CONTACT WAS UNABLE TO STOP THE VEHICLE FOR AN HOUR AND A HALF AS THE SPEED INCREASED. THE CONTACT CONTINUED TO DEPRESS THE BRAKES AND SHIFT INTO NEUTRAL GEAR IN ORDER TO STOP THE VEHICLE.THE VEHICLE WAS TOWED BY THE DEALER. THE DEALER INSPECTED THE VEHICLE AND THEY NEVER WERE UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT EXPERIENCED THE DUPLICATE FAILURE 2 YEARS LATER. SHE TOOK THE VEHICLE TO ANOTHER DEALER WHO STATED THAT THE VEHICLE WAS INVOLVED IN A CRASH. THE CONTACT REPORTED THE CRASH TO THE MANUFACTURER WHO STATED THAT SHE WOULD HAVE TO HAVE ANOTHER INCIDENT BEFORE HER STATE CONSIDERED THE VEHICLE FAILURES UNDER THE LEMON LAW. THE CONTACT GAVE THE VEHICLE BACK TO THE DEALER. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 10,000.