NHTSA Complaint #10316022 — 2004 TOYOTA RAV4

TL*THE CONTACT RENTED A 2004 TOYOTA RAV 4. WHILE DRIVING 40 MPH IN THE SNOW, HE TRIED TO MAKE A TURN AND WAS UNABLE TO DO SO BECAUSE OF THE BALD TIRES ON THE VEHICLE. THE CONTACT WAS ABLE TO DRIVE 30 MILES BEFORE THE TIRE BLEW OUT. THE VEHICLE SLIDE ACROSS THE ROAD AND CAME TO AN ABRUPT STOP. THE RENTAL AGENCY TOWED THE VEHICLE BUT DID NOT PROVIDE ANOTHER RENTAL. THE CONTACT IS CONCERNED THAT THE RENTAL VEHICLE SHOULD HAVE BEEN THOROUGHLY INSPECTED BEFORE HE RENTED IT. THE MANAGER ADVISED HIM THAT HE WOULD LOOK INTO THE RENTAL VEHICLE FAILURE. THE RENTAL VEHICLE INDICATED THAT IT WAS INSPECTED ON 2/11/10 AND THE INCIDENT OCCURRED 5 DAYS AFTER THE INSPECTION. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 20000.