NHTSA Complaint #10315825 — 2002 LEXUS RX300

TL*THE CONTACT OWNS A 2002 LEXUS RX300. THE CONTACT WAS DRIVING 70 MPH WHEN THE VEHICLE ACCELERATED. THE CONTACT DEPRESSED THE BRAKE PEDAL TO THE FLOOR AND THE VEHICLE STOPPED. AFTER THE DEALER INSPECTED THE VEHICLE THEY INFORMED THE CONTACT THAT IT THE FUEL SENSOR CAUSED THE FAILURE. THE DEALER REPAIRED THE FUEL SENSOR. THE ENGINE OIL WAS ALWAYS LOW AND THE CONTACT HAD TO ADD OIL TO THE VEHICLE EVERY WEEK. THE ENGINE ALSO EXHIBITED A LARGE AMOUNT OF DARK SMOKE. THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND THEY STATED THAT THEY WOULD NOT REPAIR IT. THE DEALER STATED THAT THEY WOULD REPAIR THE VEHICLE IF HE PAID $2,000 IN ADVANCE. THE MANUFACTURER WAS CONTACTED AND THEY STATED THAT HIS VEHICLE WAS NOT A PART OF ANY RECALLS AND THERE WAS NOTHING THEY COULD THEY DO UNLESS THE CONTACT PAID THE REPAIR COST. THEY ALSO STATED IF THE VEHICLE REMAINED AT THE DEALERSHIP, HE WOULD BE BILLED FOR A STORAGE FEE. THE ENGINE WAS DAMAGED AND THE VEHICLE WAS AT THE DEALERSHIP WHEN THE COMPLAINT WAS FILED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 48,000. THE CURRENT MILEAGE WAS 105,000.