NHTSA Complaint #10315795 — 2007 SATURN AURA

WHILE DRIVING IN TOWN OR ON THE HIGHWAY THE ROAD WAS NOT LEVEL AND WAS SLOPING DOWN TO THE RIGHT AND WITH THE "HYDRAULIC STEERING" YOU DO NOT HAVE A HARD GRIP ON THE STEERING WHEEL AND YOU ARE NOT EXPECTING IT, THE CAR WILL GO TO THE RIGHT OR LEFT DEPENDING ON THE SLOP OF THE ROAD. IF YOU ARE DRIVING ON THE HIGHWAY AND THE HIGHWAY MAKES A LONG GRADED CURVE, DEPENDING WHETHER IT IS A RIGHT OF LEFT CURVE, THE CAR WANTS TO CATAPULT YOU TO THE OPPOSITE DIRECTION THAT YOU ARE TURNING. I AM NOW ON MY 3RD. RACK AND PINION STEERING THAT WAS CHANGED BY THE DEALERSHIP AND HYDRAULIC FLUID HAS BEEN ADDED ANOTHER 2 OR 3 TIMES. THE OLD PART IS NOT AVAILABLE. THE FAILURE HAS HAPPENED SEVERAL TIMES AND I HAVE BEEN PULLED TO THE RIGHT OFF THE ROAD AND BENT SEVERAL RIMS, WHICH I HAD TO REPLACE. AND SATURN SAYS NOTHING IS WRONG WITH THE CAR. I WENT TO LEMON LAW AT THE BBB, BUT WHEN I WALKED IN THE DOOR I KNEW I WAS WASTING MY TIME, WHEN THE ARBITRATOR WAS DRIVING A CORVETTE AND THE PEOPLE WORKING FOR BBB WERE DRIVING SATURN VUE'S. EVEN THE WINDOW STICKER DOES NOT MENTION ANYTHING ABOUT POWER STEERING OR THE SALES BROCHURE. THIS HAS BEEN GOING ON SINCE APRIL 30, 2008. *TR