NHTSA Complaint #10315710 — 2004 FORD F-150 FUEL SYSTEM, GASOLINE

Complaint Details

ODI Number	10315710
Vehicle	2004 FORD F-150
Component	FUEL SYSTEM, GASOLINE
Date of Incident	February 25, 2010
Date Filed	March 2, 2010
Mileage	112,250 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	RI

Consumer Description

THE 'ENGINE FUEL CONTROL MODULE' ON MY 2004 FORD F-150 4X4 EXTENDED CAB, 6 3/4FT BED, 5.4L 3V ENGINE 4X4 HAS FAILED DUE TO POOR DESIGN. THE MODULE IS LOCATED UNDER THE BED OF THE TRUCK, AND CRACKS WHEN HIT BY PEBBLES THAT ARE INEVITABLY KICKED UP. WATER THEN GETS INTO IT AND IT FAILS CAUSING THE VEHICLE TO STOP AND NOT RUN AT ALL. ONCE THE MECHANIC FOUND OUT WHAT THE ISSUE WAS, HE THEN TRIED TO ORDER THE PART. THE MODULE IS ON NATIONAL BACK ORDER, 3 MONTHS I'LL HAVE TO WAIT TO RECEIVE IT. THIS IS MY ONLY SOURCE OF TRANSPORTATION AND I DO NOT KNOW WHAT TO DO. I PAID OVER $30.000 FOR THIS VEHICLE AND NOW I CANNOT DRIVE IT BECAUSE OF A $77 PART THAT I CANNOT GET. FORD SHOULD BE HELD RESPONSIBLE FOR THIS ISSUE AND THE TIME THAT I WILL NOT BE ABLE TO USE IT. IF IT IS ON 'NATIONAL BACK ORDER', THEN OBVIOUSLY THERE IS A DESIGN ISSUE AND A RECALL SHOULD BE ISSUED. 3 MONTHS BACK ORDER IS NOT ACCEPTABLE. IS FORD MOTOR CO GOING TO GIVE ME A RIDE TO WORK, THE DOCTORS, ETC WHILE I WAIT FOR THE PART TO COME IN? SOMETHING HAS TO BE DONE. PLEASE DO YOUR BEST TO LOOK INTO THIS AND FIND A SOLUTION. THANK YOU AGAIN FOR YOUR TIME AND CONSIDERATION. *TR

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