NHTSA Complaint #10315438 — 2007 TOYOTA COROLLA

2007 TOYOTA COROLLA POOR STEERING ISSUE*CW THE CONSUMER STATED THE VEHICLE SWERVED BACK AND FORTH AT INTERSTATE SPEEDS. THEY DEALER TOLD THE CONSUMER THE VEHICLE NEEDED A REAR END ALIGNMENT. THE SECOND TIME THE CONSUMER WENT BACK TO THE DEALER, HE COMPLAINED OF WOBBLY STEERING, SO THE DEALER BALANCED THE TIRES. THE THIRD TIME, WAS THE SAME AS THE SECOND TIME WITH THE STEERING. THE FIFTH TIME, THE CONSUMER WENT TO THE DEALER HE STATED THE PROBLEM WAS WORSE AND SEEMED TO GET MORE WORSE AFTER AN INTERSTATE TRIP OF 50 MPH OR WHEN THE TIRES HEATED UP. THE CONSUMER ALSO STATED WHEN DRIVING THE VEHICLE AT LOWS SPEED, IT SEEMED TO WOBBLE. WHEN THE CONSUMER WENT BACK TO THE DEALER THREE OF THE FOUR TIRES WERE OUT OF BALANCE. THE DEALER ALSO STATED THE RIMS COULD BE THE CAUSE OF THE POOR STEERING. THE DEALER AGREED TO REPLACE ONE OF THE TIRES, HOWEVER THE PROBLEM WAS STILL NOT RESOLVED. THE CONSUMER WENT TO GET A SECOND OPINION AND THEY AGREED THERE WAS A STEERING ISSUE. THE CONSUMER WENT BACK TO THE ORIGINAL DEALER AND THEY AGREED TO REMOVE THE TIRES AND RIMS FROM THE VEHICLE. THE NEW TIRES AND RIMS HELPED, BUT THE VEHICLE STILL SWAYED, BUT NOT AS BAD AS BEFORE. THE CONSUMER STATED HE READ A NEWSPAPER ARTICLE WHERE A PERSON WHO WORKED IN A CALIFORNIA PLANT THAT MADE TOYOTA COROLLA'S WAS IN TROUBLE FOR MAKING ACCUSATIONS ABOUT OTHERS PASSING OFF FAULTY FRONT ENDS. THE CONSUMER NO LONGER OWNS THE VEHICLE. *JB UPDATED 04/14/10.*JB