NHTSA Complaint #10315080 — 1998 LEXUS ES300

TL*THE CONTACT OWNS 1998 LEXUS ES300. WHILE APPROACHING AN INTERSECTION WITH HER FOOT ON THE BRAKE PEDAL, THE VEHICLE ACCELERATED AND CRASHED INTO A POLE CAUSING EXTENSIVE DAMAGE TO THE VEHICLE AND THE PASSENGER. THE AIR BAGS DEPLOYED BREAKING HER HAND IN TWO PLACES. THE DRIVER AND PASSENGER WERE TRANSPORTED TO THE HOSPITAL. THE VEHICLE WAS TOWED FROM THE SCENE AND WAS DESTROYED. A POLICE REPORT IS AVAILABLE IF NEEDED. THE TOYOTA MANUFACTURER WAS NOT CALLED. THE FAILURE MILEAGE WAS 54753 UPDATED 03/24/10 *BF UPDATED 05/05/10.*JB WHEN THE CONSUMER APPROACHED AN INTERSECTION WAITING TO TURN LEFT WITH HER FOOT ON THE BRAKE, THE VEHICLE SUDDENLY ACCELERATED OUT OF CONTROL. THE CONSUMER CRASHED INTO A LIGHT POLE. HER RIGHT HAND WAS BROKEN IN THREE PLACES AND THE FRONT PASSENGER WAS ALSO HURT. THE CONSUMER RAISED THE QUESTION OF TOYOTA'S SOFTWARE DESIGN OF THE CONTROLS. UPDATED 06/01/10.