NHTSA Complaint #10314848 — 2007 MERCURY MONTEREY

TRACTION CONTROL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10314848
Vehicle	2007 MERCURY MONTEREY
Component	TRACTION CONTROL SYSTEM
Date of Incident	January 10, 2010
Date Filed	February 27, 2010
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

ABOUT 1 OUT OF EVERY 100 TIMES I DRIVE MY 2007 MERCURY MONTEREY VAN, THE "ADVANCETRAC" SYSTEM ENGAGES FOR NO APPARENT REASON. I LOSE CONTROL OF ACCELERATION, AND MUST PULL OVER, STOP, AND COMPLETELY SHUT DOWN THE VAN, AND START IT UP AGAIN TO REGAIN CONTROL. I HAVE TAKEN IT TO THE DEALER AND TOLD THEM ABOUT IT, BUT THEY DON'T DO ANYTHING BECAUSE THEY SAY IT DOESN'T HAPPEN WHEN THEY TEST DRIVE IT. THIS HAS OCCURRED ON SUNNY DAYS, ON DRY PAVEMENT, ON HIGHWAYS, BACK ROADS, ANYTIME ANYWHERE REALLY. I HAVE NOT BEEN IN AN ACCIDENT BECAUSE OF IT, BUT HAVE ALMOST BEEN HIT SEVERAL TIMES TRYING TO GET OUT OF THE WAY WHEN IT HAS HAPPENED. IT IS ALWAYS VERY SCARY AND VERY FRUSTRATING THAT THE DEALER WON'T DO ANYTHING ABOUT IT. *TR

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