NHTSA Complaint #10314713 — 2004 TOYOTA CAMRY SOLARA

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). 2004 TOYOTA CAMRY/SOLARA TECHNICAL PROBLEM PASSENGER DOOR OR TRUNK WILL NOT OPEN. THERE IS NO KEY LATCH TO ENTER CAR FROM OUTSIDE OF CAR ON PASSENGER SIDE OR TO OPEN TRUNK. KEY REMOTE DOES NOT WORK , I'VE TAKEN CAR TO TOYOTA DEALER AND REPLACED BATTERY, BUT STILL WILL NOT OPEN CAR DOOR OR TRUNK. I'VE TRIED REPORT THIS PROBLEM WITHIN THE LAST PAST 2 YEARS TO THE TOYOTA DEALER W/ NO HELP. THEY WANT TO CHARGE ME FOR DIAGNOSTIC CHECK. I FEEL THIS IS THE DEALERS RESPONSIBILITY BECAUSE THE PASSENGER DOOR OR TRUNK DOES NOT HAVE A KEY LATCH ON OUTSIDE OF THE DOOR OR TRUNK . I HAVE A DAUGHTER WHO HAS TO RIDE IN THE BACK SEAT FOR SAFETY PURPOSES; I FEEL THAT IN CASE OF ACCIDENT OR EMERGENCY SHE WOULD NOT BE ABLE TO GET OUT OF / OR SOMEONE WOULD NOT BE ABLE TO OPEN DOOR FROM OUTSIDE OR SHE CANNOT GET OUT OF CAR FROM INSIDE. PLEASE ADVISE. [XXX] *TR